All Systems Operational
Uptime over the past 90 days. View historical uptime.
ColdStream EU ? Operational
90 days ago
99.99 % uptime
Today
ColdStream Platform EU Operational
90 days ago
100.0 % uptime
Today
ColdStream Storage EU Operational
90 days ago
100.0 % uptime
Today
ColdStream EU User Authentication Operational
90 days ago
99.99 % uptime
Today
ColdStream EU Multi-factor Authentication Operational
90 days ago
100.0 % uptime
Today
ColdStream US ? Operational
90 days ago
99.99 % uptime
Today
ColdStream US Platform Operational
90 days ago
100.0 % uptime
Today
HPC Connection US Operational
90 days ago
100.0 % uptime
Today
ColdStream Storage US Operational
90 days ago
100.0 % uptime
Today
ColdStream US User Authentication Operational
90 days ago
99.98 % uptime
Today
ColdStream US Multi-factor Authentication Operational
90 days ago
100.0 % uptime
Today
ColdStream AP ? Operational
90 days ago
99.98 % uptime
Today
ColdStream AP Platform Operational
90 days ago
100.0 % uptime
Today
HPC connection AP Operational
90 days ago
100.0 % uptime
Today
ColdStream Storage AP Operational
90 days ago
100.0 % uptime
Today
ColdStream AP User Authentication Operational
90 days ago
99.93 % uptime
Today
ColdStream AP Multi-factor Authentication Operational
90 days ago
99.99 % uptime
Today
ColdStream AP Server Operational
90 days ago
100.0 % uptime
Today
ColdStream Support Operational
90 days ago
100.0 % uptime
Today
ColdStream Operational
90 days ago
100.0 % uptime
Today
ColdStream Platform Operational
90 days ago
100.0 % uptime
Today
ColdStream HPC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
ColdStream Migration to AWS for Multi-Regional Support
Completed - The scheduled maintenance has been completed.
Nov 12, 17:42 UTC
Update - Status Update:

We are pleased to inform you that your organization’s migration to the new ColdStream environment is scheduled to begin on Friday, 8 November 2024. The switch to the new environment will be completed on Tuesday, 12 November 2024.

- Starting Friday, 8 November 2024, at 4:00 PM UTC, it will not be possible to submit any new cases on the current environment. This downtime is necessary to ensure a smooth transition to the new infrastructure.
- The new environment will be fully accessible starting on Tuesday, 12 November 2024.

On Tuesday, 12 November 2024, you will receive an email with detailed instructions on how to log in to the new environment. We appreciate your cooperation and patience as we work to provide you with an improved ColdStream experience.

Best regards,
The Diabatix Team
Nov 5, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:49 UTC
Scheduled - We are pleased to announce that ColdStream will be migrating from IBM to Amazon Web Services (AWS) in October. This migration will allow us to provide multi-regional support, with dedicated infrastructure for Europe, the US, and Asia, improving performance, reliability, and scalability for our global user base.

Key Benefits of the Migration:

- Multi-Regional Support: AWS enables us to host ColdStream in data centers across multiple regions, ensuring optimized performance and lower latency for users worldwide.
- Enhanced Scalability: ColdStream will benefit from AWS’s dynamic scaling capabilities, allowing us to better support increasing workloads without compromising performance.
- Improved Reliability: AWS’s robust infrastructure will provide improved redundancy and failover protection, resulting in higher availability and system uptime.
- Advanced Security: AWS’s state-of-the-art security features will ensure ColdStream continues to meet the highest standards for data protection and compliance with international regulations.

Planning and Next Steps:

- The migration is planned to take place throughout October.
- Each organization will be contacted individually to inform them about the specific planning for their migration and the designated region for their operations.
- We are committed to ensuring minimal disruption during the transition. You will be provided with detailed information and timelines in advance.

We greatly appreciate your continued trust in ColdStream and are excited about the improved experience this migration will bring. If you have any questions or concerns, please reach out to our support team.

Best regards,
The Diabatix Team
Sep 26, 08:56 UTC
Case submission disabled due to ColdStream migration
Completed - The scheduled maintenance has been completed.
Nov 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 16:00 UTC
Scheduled - You will not be able to submit any cases during this timeframe due to the ColdStream migration.
Nov 5, 16:10 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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