Investigating - Dear Customer,

We are writing to inform you of an ongoing issue affecting some of our servers on ColdStream, resulting in degraded performance and slower-than-usual processing times for correlation-based calculations.

Our team is actively investigating the root cause of this instability and working diligently to restore normal operations as quickly as possible. Please rest assured that resolving this issue is our top priority, and we are sparing no effort to mitigate its impact on your correlation tasks.

We sincerely apologize for any disruption this may cause to your operations, and we appreciate your patience and understanding as we work to resolve this issue swiftly.

Thank you for your continued trust in ColdStream.

Warm regards,
The Diabatix team

Apr 15, 2024 - 14:02 UTC
ColdStream Platform Degraded Performance
90 days ago
99.99 % uptime
Today
ColdStream Support Operational
90 days ago
99.94 % uptime
Today
ColdStream User Authentication Operational
90 days ago
99.95 % uptime
Today
ColdStream Multi-factor Authentication Operational
90 days ago
99.97 % uptime
Today
ColdStream HPC connection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - This incident has been resolved.
Apr 15, 07:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 15:09 UTC
Investigating - The fileserver is currently unavailable. You will most likely be unable to access case setups or upload files.
Apr 12, 15:02 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 14:59 UTC
Update - We are continuing to monitor for any further issues.
Apr 12, 14:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 14:17 UTC
Investigating - The fileserver is currently unavailable. You will most likely be unable to access case setups or upload files.
Apr 12, 13:57 UTC
Resolved - This incident has been resolved.
Apr 12, 13:56 UTC
Investigating - The fileserver is currently unavailable. You will most likely be unable to access case setups or upload files.
Apr 12, 13:53 UTC
Apr 11, 2024

No incidents reported.