All Systems Operational
Uptime over the past 90 days. View historical uptime.
ColdStream Platform Operational
90 days ago
99.55 % uptime
Today
ColdStream Support Operational
90 days ago
99.94 % uptime
Today
ColdStream User Authentication Operational
90 days ago
100.0 % uptime
Today
ColdStream Multi-factor Authentication Operational
90 days ago
100.0 % uptime
Today
ColdStream HPC connection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Access Block Issue
Resolved - Our technical team has worked diligently to address the issue, and full access to our platform has now been restored. You should be able to log in and use all services without any further problems.
Jul 25, 09:22 UTC
Identified - We have identified the cause of the issue where users receive the message "Your access has been blocked" upon logging in. The problem is related to a recent update from IBM concerning RabbitMQ.
Our technical team is actively working with IBM to resolve this matter and restore full access to our platform. We will provide updates on our progress and the expected resolution time.
We appreciate your patience and understanding as we work through this issue. If you have any urgent questions or need assistance, please contact our support team.
Jul 25, 08:46 UTC
Investigating - Dear User,

We are currently experiencing a technical issue affecting our web platform. Upon logging in, users are receiving the message "Your access has been blocked." This issue is affecting all users, and we are actively investigating the cause.

Our team is working diligently to resolve this matter as quickly as possible. We understand the inconvenience this may cause and apologize for any disruption to your work.

Stay tuned for further updates via email and our status page.
Jul 25, 07:58 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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