Our technical team has worked diligently to address the issue, and full access to our platform has now been restored. You should be able to log in and use all services without any further problems.
Posted Jul 25, 2024 - 09:22 UTC
Identified
We have identified the cause of the issue where users receive the message "Your access has been blocked" upon logging in. The problem is related to a recent update from IBM concerning RabbitMQ. Our technical team is actively working with IBM to resolve this matter and restore full access to our platform. We will provide updates on our progress and the expected resolution time. We appreciate your patience and understanding as we work through this issue. If you have any urgent questions or need assistance, please contact our support team.
Posted Jul 25, 2024 - 08:46 UTC
Investigating
Dear User,
We are currently experiencing a technical issue affecting our web platform. Upon logging in, users are receiving the message "Your access has been blocked." This issue is affecting all users, and we are actively investigating the cause.
Our team is working diligently to resolve this matter as quickly as possible. We understand the inconvenience this may cause and apologize for any disruption to your work.
Stay tuned for further updates via email and our status page.
Posted Jul 25, 2024 - 07:58 UTC
This incident affected: ColdStream (ColdStream Platform).