Slower-than-usual processing times for correlation-based calculations
Incident Report for ColdStream
Resolved
This incident has been resolved.
Posted Apr 25, 2024 - 15:15 UTC
Investigating
Dear Customer,

We are writing to inform you of an ongoing issue affecting some of our servers on ColdStream, resulting in degraded performance and slower-than-usual processing times for correlation-based calculations.

Our team is actively investigating the root cause of this instability and working diligently to restore normal operations as quickly as possible. Please rest assured that resolving this issue is our top priority, and we are sparing no effort to mitigate its impact on your correlation tasks.

We sincerely apologize for any disruption this may cause to your operations, and we appreciate your patience and understanding as we work to resolve this issue swiftly.

Thank you for your continued trust in ColdStream.

Warm regards,
The Diabatix team
Posted Apr 15, 2024 - 14:02 UTC
This incident affected: ColdStream Platform.